Cookie Policy
Last Updated: 3rd March 2026
This Cookie Policy explains how Fifth Heaven Luxe Garments Trading LLC SOC (“we”, “our”, or “us”) uses cookies and similar technologies when you visit our website.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help ensure proper website functionality, improve performance, and enhance your browsing experience.
2. Types of Cookies We Use
a) Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled. They enable:
- Secure checkout and payment processing
- Shopping cart functionality
- Fraud prevention and security measures
- Session management and account functionality
- Core website navigation
Without these cookies, the website may not operate correctly.
b) Performance & Analytics Cookies
These cookies help us understand how visitors interact with our website to improve usability and performance.
We use tools such as Google Analytics to collect anonymized data, including:
- Device and browser type
- Pages visited and session duration
- General geographic location
- Traffic sources and interaction behavior
These cookies are optional and only activated with your consent.
c) Functional Cookies
These cookies allow the website to remember user preferences such as region, language, and settings to provide a more personalized experience.
d) Marketing & Advertising Cookies
These cookies are used to deliver relevant advertisements and measure campaign performance.
They may collect:
- Browsing behavior and product views
- Cart activity and purchase intent
- Interaction with advertisements
We may use these cookies for services such as:
- Google Ads
- Meta (Facebook/Instagram) advertising
These cookies are disabled by default and activated only with your consent.
3. Third-Party Cookies
Some cookies may be placed by trusted third-party services, including:
- Shopify (website platform)
- Google (Analytics & Ads)
- Meta (Facebook/Instagram)
- Payment providers (e.g., Ziina or other gateways)
- Logistics and shipping partners
4. Cookie Consent & Control
- A cookie consent banner is displayed when you first visit our website
- You can accept, reject, or customize your cookie preferences
- You may withdraw or modify your consent at any time via browser settings or cookie preferences
5. Cookie Duration
- Session cookies expire when you close your browser
- Persistent cookies may remain active for up to 12 months, unless deleted earlier
6. Compliance
This Cookie Policy is designed to comply with applicable data protection regulations, including:
- GDPR (where applicable to users)
- UAE data protection laws
7. Contact Information
If you have any questions regarding this Cookie Policy or how your data is handled, please contact us:
Email: info@5theaven.com
Contact Page: https://5theaven.com/pages/contact
We aim to respond to all inquiries within 24 - 48 hours.